Mr lucky 1 Terms and Conditions – Complete Guide for Malaysia Members

Welcome to mr lucky 1. These terms and conditions constitute a binding agreement between you (as a member or user) and mr lucky 1 as the platform operator. This document governs the use of the website, mobile app, and all services provided by mr lucky 1.

By accessing, registering, or using the mr lucky 1 platform in any way, you hereby acknowledge that you have read, understood, and agreed to be bound by these terms and conditions, together with our Privacy Policy and Responsible Gaming Policy, which also form part of this agreement.

If you do not agree with any part of these terms, you are required to stop using the mr lucky 1 platform immediately. Continued use of the platform following any amendment to the terms constitutes acceptance of the revised terms.

To be eligible to register and use the mr lucky 1 platform, you must meet the following requirements:

• Be at least 18 years old at the time of registration.
• Residing in a jurisdiction where the use of mr lucky 1 services is legally permitted.
• Have full legal capacity to enter into a binding agreement.
• Has never had an account suspended or closed by mr lucky 1 previously.
• Register on your own behalf only — registering on behalf of another person is not permitted.

Mr lucky 1 reserves the right to request proof of age and identity at any time. If you fail to verify your age through the required KYC process, mr lucky 1 reserves the right to suspend or close your account until verification is complete.

Each individual is only permitted to hold one account at mr lucky 1. Holding multiple accounts is a serious breach of these terms and may result in the closure of all associated accounts without any balance payout.

During registration, you are required to provide accurate, current, and complete information. You are responsible for keeping your account information up to date should any changes occur. mr lucky 1 is not liable for any losses arising from inaccurate or outdated information.

You are also responsible for:

• Keep your password and login credentials confidential.
• Not sharing your account with any other party.
• Report to mr lucky 1 immediately if you suspect unauthorized access to your account.
• Ensure the device used to access the platform is secure and free from malware.

Mr lucky 1 will never ask for your password via email, live chat, or any other channel. Be cautious of phishing attempts that impersonate mr lucky 1.

Mr lucky 1 supports a wide range of deposit methods including DuitNow, Touch 'n Go eWallet, Boost, FPX, and bank transfer. All deposits are processed automatically and credited to your account promptly.

Deposit Policy:

• The minimum deposit is RM 10 for most payment methods.
• The name on your payment method must match your mr lucky 1 account name.
• Mr lucky 1 does not accept third-party deposits.
• All deposits are final and cannot be reversed once processed.

Withdrawal Policy:

• Withdrawals will be processed to the same payment method used for the deposit, or a method that has been verified on your account.
• All withdrawal requests are subject to standard AML (Anti-Money Laundering) review.
• Mr lucky 1 reserves the right to request additional documentation to verify high-value withdrawals.
• Withdrawals may be held until all bonus wagering requirements have been met.

Mr lucky 1 does not charge processing fees for deposits or standard withdrawals. However, your bank or digital wallet provider may impose their own fees, which are beyond our control.

Mr lucky 1 offers a range of bonuses and promotions for new and existing members. Each offer carries its own terms that must be met before winnings from bonus funds can be withdrawn.

General Bonus Terms:

• Each bonus has a wagering multiplier (e.g. 20x, 30x) clearly stated in the terms of the relevant offer.
• Bonus funds cannot be withdrawn directly — they must first be "wagered" in accordance with the stipulated rate.
• Some games may not contribute, or may only partially contribute, toward fulfilling wagering requirements.
• Bonus offers can only be claimed once unless stated otherwise.
• Mr lucky 1 reserves the right to void bonuses if there are signs of abuse or fraud.

The full terms of each promotion can be viewed on the Promotions. We strongly encourage you to read the terms before accepting any bonus.

Mr lucky 1 uses a Random Number Generator (RNG) that has been audited and certified by an independent certification body to ensure the fairness of every game. All game outcomes are random and cannot be manipulated by any party.

The following are strictly prohibited and may result in account closure and forfeiture of balance:

• Using automation software or tools (bots) to play.
• Colluding with other members to exploit bonuses (bonus abuse).
• Any attempt to manipulate the system or games.
• Creating fake accounts or using another person's information.
• Money laundering or terrorism financing activities.

Mr lucky 1 reserves the right to void bets and winnings obtained in violation of these rules. In the event of a technical malfunction during gameplay, mr lucky 1 reserves the right to void the affected round and refund the bet amount.

Mr lucky 1 takes the protection of members' personal data seriously. All information you provide is secured with 256-bit SSL encryption and stored in accordance with industry security standards.

Mr lucky 1 collects personal information such as your name, address, phone number, and payment details solely for the following purposes:

• Identity verification and KYC/AML compliance.
• Processing deposit and withdrawal transactions.
• Providing customer support.
• Account and promotional communications (if you have opted in).

Mr lucky 1 does not sell, rent, or share your personal information with third parties unless required by law or to fulfill core platform operational needs. For full details, please refer to Privacy Policy ours.

You may close your mr lucky 1 account at any time by contacting our customer support team. Before closure, please ensure there are no outstanding bonus balances with unfulfilled withdrawal requirements.

Mr lucky 1 reserves the right to suspend or close your account without prior notice if:

• You have violated any part of these terms and conditions.
• There is suspicious or fraudulent activity on your account.
• Information provided during registration is found to be false or misleading.
• Your account has been used for illegal activities.
• You have been found to hold multiple accounts.

In cases of closure due to a terms violation, mr lucky 1 reserves the right to freeze the account balance pending the outcome of an investigation. Valid balances will be returned according to the established process.

The mr lucky 1 platform is provided on an "as-is" basis. While we strive to ensure continuous and uninterrupted service, we do not guarantee that the platform will always be available without technical disruptions.

Mr lucky 1 is not liable for:

• Losses arising from internet service disruptions or technical issues beyond our control.
• Any indirect, incidental, or consequential losses suffered as a result of using the platform.
• Actions or omissions of third-party service providers.
• Financial losses resulting from sharing your login credentials with another party.

In all circumstances, mr lucky 1's maximum liability to you shall not exceed the total amount you deposited in the 30 days prior to the claim arising.

Mr lucky 1 reserves the right to amend these terms and conditions at any time. Any significant changes will be communicated to members via email or in-platform notification at least seven (7) days before taking effect, except where immediate changes are required for legal or security reasons.

Continued use of the mr lucky 1 platform after the effective date of any amendment constitutes acceptance of the revised terms. If you do not agree with the changes, you must stop using the platform and close your account.

These terms and conditions are interpreted in accordance with applicable laws and regulations. Any dispute that cannot be resolved amicably will be settled through binding arbitration in accordance with established procedures.

If you have any questions about these terms and conditions, please contact the mr lucky 1 customer support team via live chat, available 24 hours a day, 7 days a week.