At MR Lucky 1, your privacy is not just a legal obligation — it is a personal commitment. This policy clearly explains how we manage your information from start to finish.
Before reading the full policy, here are our six core commitments regarding the personal data management of every MR Lucky 1 member.
All data transmitted between your device and mr lucky 1 servers is protected by 256-bit SSL encryption — the same level of security used by Malaysia's leading banks. Your data cannot be intercepted.
MR Lucky 1 has never and will never sell, rent, or commercialise members' personal data to any third party for marketing purposes. Your information is not a product we trade.
We only collect data that is genuinely necessary for platform operations. No excess data is collected simply because it 'might come in handy one day' — we adhere strictly to the principle of data minimisation.
We do not use your data for purposes you have not consented to. Whenever we wish to use your data for a new purpose, we will obtain fresh consent from you beforehand.
You have the right to know what data we hold about you, how it is used, and who it is shared with. MR Lucky 1 provides a straightforward process for you to access and review your personal data.
When you close your MR Lucky 1 account, your personal data will be deleted or anonymised in accordance with the retention periods set by applicable law. You may request deletion at any time.
This Privacy Policy describes MR Lucky 1's data management practices and complies with Malaysia's Personal Data Protection Act 2010 (PDPA). By using our platform, you agree to the practices described in this document.
MR Lucky 1 takes our responsibilities as a custodian of members' personal data seriously. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use the MR Lucky 1 platform, website, and mobile app.
This policy applies to all MR Lucky 1 users and members, including website visitors, registered members, and former members whose accounts are still within the defined data retention period.
We encourage you to read this policy carefully. If you have any questions after doing so, our data protection team is ready to assist through the available support channels.
MR Lucky 1 collects your personal data through three main channels: information you provide directly, information collected automatically during platform use, and information from legitimate third parties.
| Data Categories | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, IC number, date of birth | Registration form & KYC |
| Contact Information | Phone number, email address, mailing address | Account registration |
| Financial Information | Bank account number, bank name, transaction history | Deposit & Withdrawal |
| Technical Data | IP address, device type, web browser | Automatically during use |
| Gaming Data | Betting history, play time, game preferences | Activity on the platform |
| Communication Data | Support chat logs, inquiry emails | Interactions with support |
We do not collect sensitive information such as biometric data, political views, or religious beliefs unless required by law.
MR Lucky 1 uses your personal data only for lawful and transparent purposes. The following are the primary purposes for which your data is used:
MR Lucky 1 will not use your data for any purpose not stated in this policy without first obtaining fresh consent from you.
MR Lucky 1 does not sell or rent your personal data to any party. However, under certain limited circumstances, we may need to share your data with:
All third parties with whom we share your data are bound by data protection agreements ensuring they handle your information to security standards no less stringent than those we uphold ourselves.
MR Lucky 1 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small files stored on your device that help us recognise you, remember your preferences, and improve account security.
Types of cookies we use:
You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality of the MR Lucky 1 platform.
MR Lucky 1 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, damage, or accidental disclosure.
Technical Security Measures:
Data Retention Period: Your personal data is retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. After your account is closed, certain data may be retained for up to seven (7) years to meet financial compliance requirements.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by MR Lucky 1:
You have the right to request a copy of the personal data we hold about you. This request will be processed within 21 working days.
If your data is inaccurate or outdated, you have the right to request a correction. You can update most information directly in your account settings.
You can opt out of having your data used for direct marketing purposes at any time through the communication settings in your account.
Upon account closure, you may request the deletion of your personal data. Some data may need to be retained to meet legal requirements.
If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
The MR Lucky 1 platform is intended exclusively for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.
If we find that we have inadvertently collected information from someone under the age of 18, we will take immediate steps to delete that information and close the relevant account. If you believe your child or any minor has registered a MR Lucky 1 account, please contact us immediately.
MR Lucky 1 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other relevant reasons.
Members will be notified of any significant amendments via email or in-platform notification at least 14 days before the changes take effect. Continued use of the MR Lucky 1 platform after the effective date of any amendment will be considered acceptance of the revised policy.
The latest version of this policy is always accessible on this page. We encourage you to check back from time to time to stay up to date on how we protect your information.
MR Lucky 1 has appointed a Data Protection Officer (DPO) responsible for ensuring our compliance with applicable data protection laws.
For any questions, requests, or complaints regarding your privacy and personal data management, you may contact the mr lucky 1 customer support team via live chat available 24/7 on our platform or app.
We aim to respond to all privacy-related enquiries within 5 working days. For urgent matters, please use the live chat on the platform for a faster response.
With bank-grade encryption, a no data-selling policy, and 24/7 support, MR Lucky 1 is an online casino platform you can trust completely. Register today with confidence.